On the surface, Comcast and Digital Life are very similar security companies. They are not security companies in the traditional sense, they both rely heavily on home automation, and they have similar pricing models. However, they are not the same. And when it comes to protecting your home, the truth is in the details.
Comcast Xfinity and ADT Digital Life Features Compared
SECURITY FEATURES COMPARED:
In regards to what both companies can offer regarding protection, there is very little difference. Both offer broadband monitoring with cellular backup; both offer 24/7 UL listed monitoring services, mobile app access, professional installation, all under a 24-month contract.
|Entry Level Price||$39.99||$39.99|
|Equipment Warranty||Yes But Length Unknown||Lifetime|
|Minimum Contract Term||24 months||24 Months|
|Monthly Rate Locked In For Contract Term?||Yes|
|Entry Level Equipment Fee||Included in Installation Price||Yes|
|Control Panel Has Battery Back-Up?||Yes|
|Touchscreen Control Panel||Yes|
|Apps For||iOS and Android||iPhone, iPad, Android, iOS|
|Web Portal System Control||Yes|
|Event History Log||Yes|
|Move For Free||Unknown||No|
|Return Period||30 Days||14 Days|
|Number of BBB Complaints in the Last 3 Years||34,358||20001|
|Possible Discount on Insurance||Yes|
|Service Area||US||Limited US Coverage|
|Get A Quote||xfinity.com||digitallife.att.com|
ENTRY LEVEL PRICING:
The entry level price of Xfinity and Digital Life is the same: just under $40. Comcast’s entry-level package is called XFINITY Home - Secure 300, Digital Life’s is called Smart Security. They both offer similar services for this entry-level price, including 24/7 professional monitoring and remote control and access from a mobile app.
However, the two packages are not the same. For starters, they offer different equipment. Xfinity offers 1 motion detector, 3 contact sensors, and 1 Wireless Keypad. Digital Life offers 1 motion sensor, 4 door/window sensors, 2 Contact Sensors, 1 Keypad, 1 Indoor Siren – they both include a control panel. Second, Xfinity includes more services where Digital Life charges extra for things like light automation and door lock automation.
Xfinity and Digital Life Lowest and Medium Plans Compared
|Features||Xfinity||Digital Life||Xfinity||Digital Life|
|Entry Phone Number||855-709-1198||(844) 457-0237||855-709-1198||(844) 457-0237|
|Package Name||XFINITY Home - Secure 300||Smart Security||XFINITY Home - Secure 350||Smart Security and Automation|
|Monthly Monitoring Fee||$39.95||$39.99||$49.95||$54.99|
|Monitoring Method||Broadband with Cellular Back-up||Broadband w/ Cellular Backup||Broadband with Cellular Back-up||Broadband w/ Cellular Backup|
|Carbon Monoxide Monitoring||Yes||Yes|
|Monitoring for Leaks and Flooding||$4.99/month||$4.99/month|
|Contract Length||24 Months||24 months||24 Months||24 months|
|Activation or Installation Fee||$29.99||$99||$49.99|
|Access to Mobile App||Yes||Yes|
|Crash & Smash or Redundant Protection||No||No|
|Email and Text Alerts||Yes||Yes|
|Remote Access and Mobile App Control||Yes||Yes|
|Video Surveillance Features||$9.99/month||Yes|
|Door Lock Automation||$4.99/month||Yes|
|Smart Thermostat Access||$4.99/month||$4.99/month|
INTERACTIVE FEATURES COMPARED:
Xfinity and Digital Life give you text and email alerts in all packages of each security system. There’s also an app and web portal for each company, allowing you to check on your system remotely.
SMART HOME AUTOMATION:
All Xfinity packages give you the opportunity for smart home automation. You can add things like a smart thermostat or a smart lock to your package with no additional monthly charge (only equipment charges apply). Xfinity works with several third party devices, including Nest Thermostats, Rachio smart sprinklers, and a variety of other devices. You can automate your home without having to pay a higher monthly fee.
Digital Life is similar to Xfinity in that you can upgrade any package with smart home services. They have partnerships with Nest, Samsung, and Qualcomm to give you cutting-edge equipment. However, all of this is at a cost if you get the basic package. If you have a basic package but want a smart lock, you will be charged an extra $5 a month plus the cost of the equipment. The other two packages offered by Digital Life include smart lock automation.
To sum it up, both companies have partnerships with high-quality third-party devices. But Xfinity doesn’t charge extra money (other than the equipment fee) to use those devices, even when you’re subscribed to a basic package.
Xfinity vs. Digital Life Home Security Equipment
Xfinity and Digital Life offer similar equipment packages. Both companies allow you to create custom packages with the equipment you want. They also sell similar devices, like security cameras, glass break detectors, and flood sensors. But comparing pricing is almost impossible as Digital Life is more secretive about their equipment prices than Xfinity. In general, Digital Life’s equipment appears to be slightly more expensive.
|Motion Detectors Cost||$49.99||$79.99|
|Is the Motion Detector Pet Immune?||Pet Immune up 85lb (38kg)||Yes|
|Glass Break Detectors/Cost||$99.95||$79.99|
|Key Chain Remote or Fob/Cost||$49.95||$39.99|
|Wearable Panic Pendant/Cost||No|
|Door and Window Sensors/Cost||$49.95||$29.99|
|Recessed Door and Window Sensors/Cost||$49.99|
|Garage Door or Tilt Sensor/Cost||Yes / Cost Unknown|
|Carbon Monoxide Sensor/Cost||Yes / Unknown||$59.99|
|Heat Sensor/Cost||Yes / Unknown||$59.99|
|Water and Flood Sensor/Cost||$39.95||$49.99|
|Entry Level Indoor Camera/Cost||$129.95||$199.99|
|Indoor Pan and Tilt Camera/Cost||No|
|Get A Quote||xfinity.com||digitallife.att.com|