SimpliSafe vs Protect America

SimpliSafe vs Protect America Home Security Review

SimpliSafe
VS.
Protect America

A Side-By-Side Comparison

Protect America vs SimpliSafe Home Security Features Compared

ENTRY LEVEL PRICING and SECURITY FEATURES:

Protect America and SimpliSafe both have similar entry-level pricing. However, what the entry fee provides is completely different. Protect America starts at $19.99 per month. This entry level fee includes 24/7 professional monitoring using a landline. If you want to bump up to cellular monitoring, the monthly fee will jump to $41.99. SimpliSafe starts at $14.99 per month. This price is for cellular monitoring.

The method of monitoring isn’t the only difference between these two companies. The biggest difference is the way contracts are done, or not done, to what’s included within the term “monitoring”. For example, with the right equipment, SimpliSafe will provide monitoring for fires, but Protect America charges an additional $9.99/Month. On the other hand, Protect America provides medical dispatch, where SimpliSafe cannot provide this service. Though what they monitor may differ, both companies use UL listed monitoring centers to back their service.

INTERACTIVE FEATURES:

SimpliSafe and Protect America also differ when it comes to interactive features. With the right package, they both offer mobile apps, text alerts, email alerts, and the option to remotely arm and disarm your system. However, that’s where the similarities end.

If you choose cellular monitoring, Protect America offers the option to automate lights, locks, thermostats, and small appliances. They also offer home security cameras that can live stream and playback recorded video.

On the other hand, SimpliSafe doesn’t offer any form of home automation. What they offer is the option to Work with Nest. The Nest Learning Thermostat can send basic “home and away” information to your SimpliSafe system to help you save time and energy. Right now, this is all they offer in terms of home automation though they do have a home security camera.

SUPPORT AND SALES FEATURES:

Picking a security company that offers customer friendly policies and superior support is more important than most people realize. When you pick a security company you are picking a service provider. For the most part, they all offer similar equipment and services. Also for the most part, they vary greatly in how they treat their customers and the customer impacting policies they employ.

Both SimpliSafe and Protect America are similar in regards to how they approach the support and sales process.

For one, they both sell self-installed home security systems. Protect America offers the option to have your system professionally installed, but it is technically a self-install system. SimpliSafe is self-install all the way. Installation is simple with both companies and neither requires drilling or any advanced knowledge of electronics. Most homeowners can install systems in less than 30 minutes.

Second, as both systems are self-installed, they can easily be moved as needed. While other security companies will charge you if you move, both Protect America and SimpliSafe will let you move for free.

Third, if you purchase a security system and decide you don’t like it, you will be protected. With Protect America offering 14 Days to test the system (less a restocking fee) and SimpliSafe offering 60 Days.

SimpliSafe and Protect America Basic Features Compared

Protect America’s basic package is called Copper and SimpliSafe’s is Standard. The biggest difference between these two packages is the method of monitoring and the equipment cost. On paper, Copper may appear to be less expensive because equipment is free, but it doesn’t include cellular monitoring. Your monthly cost will increase unless you are already signed up for telephone service. Also, cellular monitoring is by far more effective and secure than monitoring via landline. As SimpliSafe offers this out of the gate, they have a distinct advantage.


Compare Home Security Systems Side-By-Side
SimpliSafe Protect America

Entry Level Price Per Month

$14.99 $19.99

Entry Level Price with Cellular Monitoring

$14.99 $41.99

Installation Method

DIY DIY with Option For Professional

Equipment Warranty

3 Year Limited Lifetime

Minimum Contract Term

No Contracts 36 months

Monthly Rate Locked for the Contract Term?

ss-rate-lock pa-rate-lock

Entry Level Equipment Fee

$229.96+ $0

Control Panel Has Battery Backup?

ss-battery pa-battery-backup

Touchscreen Control Panel

ss-touchscreen Upgrade

Two-way Audio

ss-two-way Yes - Only on landline

Apps For:

iPhone, Android, Windows Phone iPhone, iPad, and iPod touch, Android

Web Portal for System Control

ss-web pa-web-portal

Event History Log

ss-event-history pa-event-history

Move For Free?

ss-move pa-move-free

Return Period

60 Days 14 Days

Restocking Fee

ss-restocking pa-restocking

BBB Rating

A+ A-

Number of BBB Complaints in Last 3 Years

16 398

Possible Discount on Insurance

ss-insurance pa-insurance

Service Area

US US, Canada

Where to Buy

Click Here Click Here

SimpliSafe and Protect America Monitoring Plans Compared


Lowest and Medium Priced Plans Compared
SimpliSafe Protect America Icon SimpliSafe Protect America

Entry Phone Number

888-957-4675 800-657-2717

Package Name

Standard Copper Alert Bronze

Monthly Monitoring Fee

$14.99 $19.99 $19.99 $35.99

Monitoring Method

Cellular Landline. Upgrade to Broadband or Cellular for $41.99 Cellular Landline. Upgrade to Broadband or Cellular for $47.99

Police Dispatch

ss-20-police 20-pa-police ss-21-police pa-40-yes-generic

Fire Dispatch

ss-20-fire $9.99/Month ss-21-fire $9.99 / month

Carbon Monoxide Monitoring

ss-20-carbon 20-pa-carbon ss-21-carbon pa-40-yes-generic

Monitoring for Leaks and Flooding

ss-20-leaks 20-pa-water-leak ss-21-leaks pa-40-water-leak

Contract Length

Month-to-Month 36 months Month-to-Month 36 months

Activation or Installation Fee

$0 $0 or Optional Fee Based Installation $0 Choose Professional Installation for $199 or install yourself for free

Equipment Cost

$229.96+ Free $229.96+ $0

Control Panel

Included Included Included Included

Two-Way Audio

ss-20-two Landline Only ss-21-two-way Landline Only

Motion Detectors Included

1 1 1 1

Door/Window Sensors Included

1 3 1 6

Access to Mobile App

ss-20-mobile Broadband or Cellular Only ss-21-mobile Broadband or Cellular Only

Keychain Remote

1 20-pa-keychain 1 pa-40-keychain

Other Equipment

NA 20-pa-other NA 1 yard sign, 3 security stickers

Crash & Smash or Redundant Protection

ss-20-crash 20-pa-crash ss-21-crash pa-40-crash

Email and Text Alerts

ss-20-email Broadband or Cellular Only ss-21-email Broadband or Cellular Only

Remote Access and Mobile app Control

ss-20-mobile Broadband or Cellular Only ss-21-remote Broadband or Cellular

Light Automation

ss-20-light Broadband or Cellular Only ss-21-light Broadband or Cellular

Geolocation Services

ss-20-geo Broadband or Cellular Only ss-21-geo Broadband or Cellular

Video Surveillance Features

Yes $9.99 / Month ss-21-live-video $9.99 / Month

Door Lock Automation

ss-20-locks Broadband or Cellular Only ss-21-locks Broadband or Cellular

Smart Thermostat Access

ss-20-thermostat Broadband or Cellular Only ss-21-temp Broadband or Cellular

Premium Plans Compared
SimpliSafe Protect America

Entry Phone Number

888-957-4675 800-657-2717

Package Name

Interactive Platinum

Monthly Monitoring Fee

$24.99 $42.99

Monitoring Method

Cellular Landline. Upgrade to Broadband or Cellular for $54.99

Police Dispatch

ss-25-police pa-41-police

Fire Dispatch

ss-25-fire $9.99 / month

Carbon Monoxide Monitoring

ss-25-carbon pa-41-carbon

Monitoring for Leaks and Flooding

ss-25-water pa-41-water-leak

Contract Length

Month-to-Month 36 months

Activation or Installation Fee

$0 Choose Professional Installation for $199 or install yourself for free

Equipment Cost

$229.96+ $0

Control Panel

Included pa-41-control

Two-Way Voice

ss-25-two Landline Only

Motion Detectors Included

1 Custom

Door/Window Sensors Included

1 14

Access to Mobile App

ss-25-mobile Broadband or Cellular Only

Keychain Remote

1 Not Included

Other Equipment

NA 1 yard sign, 3 security stickers

Crash & Smash or Redundant Protection

ss-25-smash Not Included

Email and Text Alerts

ss-25-email Broadband or Cellular Only

Remote Access and Mobile app Control

ss-25-remote Broadband or Cellular Only

Light Automation

ss-25-light Broadband or Cellular Only

Geolocation Services

ss-25-geo Broadband or Cellular Only

Live Video Streaming

ss-25-live $9.99 / Month

Motion Activated Video Recording

$4.99 / month $9.99 / Month

Door Lock Automation

Broadband or Cellular Only

Smart Thermostat Access

Works with Nest Broadband or Cellular Only

Where to Buy

Click Here Click Here

SimpliSafe vs Protect America Home Security Equipment

Both SimpliSafe and Protect America use wireless equipment, which supports their DIY installation models. Beyond being wireless, the equipment between the two companies is different.

First of all, Protect America offers an equipment discount to lower your upfront cost. Of course, you must qualify. This involves signing a contract, owning a home, and passing a credit check. On the other hand, SimpliSafe does not offer an equipment discount, but this is because they don’t require a contract. Through SimpliSafe you can buy discounted equipment bundles. Bundles start at over $200 and climb to over $500 for the 16 piece Ultimate package. Of course, you can also custom build a package with SimpliSafe or select one of their refurbished packages to save 25-30%.

A final difference is reflected in the equipment warranty. SimpliSafe provides a 3 Year equipment warranty where Protect America offers a Limited Lifetime warranty – lifetime meaning that you are an active and paying customer.


Compare Home Security Systems Side-By-Side
SimpliSafe Protect America Icon

Keypad / Cost

$69.99 Yes / Cost Unknown

Option to Purchase An Extra Siren

$59.99 Yes / Cost Unknown

Motion Detectors / Cost

$29.99 $125

Is motion detector pet immune?

ss-motion pa-pet-immune

Glass Break Detectors / Cost

$34.99 $99.99

Keychain Remote or Key Fob / Cost

$24.99 $49.50

Wearable Panic Pendant / Cost

NA Yes / Cost Unknown

Door and Window Sensors / Cost

$14.99 Increases Monthly Fee

Recessed Door Sensor / Cost

$14.99 Yes / Cost Unknown

Garage Door Sensor or Tilt Sensor / Cost

NA Yes / Cost Unknown

Smoke Detector / Cost

$29.99 $99.99

Carbon Monoxide Sensor / Cost

$49.99 Yes / Cost Unknown

Heat Sensor / Cost

NA Included in motion detector

Freeze Sensor / Cost

$29.99 Yes / Cost Unknown

Water and Flood Sensor / Cost

$19.99 $44.99

Entry Level Indoor Camera / Cost

$99.00 Yes / Cost Unknown

Indoor Pan and Tilt Camera / Cost

NA $199.99

Outdoor Camera / Cost

NA pa-outdoor-camera

Where to Buy

Click Here Click Here