moving

Moving With A Security System

Thinking about buying a home security system? One question that is often overlooked is the portability of a security system. According to facts compiled by MyMovingReviews.com, 35,918,000 Americans moved in 2012 with almost 5,000,000 Americans moving to a different state and over 1,000,000 moving to a different county. While you may think you’re settled, you never know what surprises life has in-store for you.

 

Why is This Important?

Owning a home security system can be a long term commitment. The average contract length is 36 months. What happens if you decide to relocate while still under contract? Will they let you move? Will you be stuck? More than likely you will be beyond your security systems return policy so you will be subject to the “moving policy”. Here are the moving policies for multiple home security companies. Have you moved with a security system? Tell us your story below.

 

ADT’s Moving Policy

What They Say

Mover’s Package Guarantee

Certain restrictions apply. To qualify for the special Mover’s Offer, you must be a current or former ADT customer who has had active ADT contract monitored service for two years (24 months), and your ADT account must be in good standing, or have been in good standing when you left ADT. Offer valid for two (2) years following cancellation of ADT service in your prior home. 36-month monitoring contract required at the then-prevailing monthly monitoring rate (24-month in CA). ADT may substitute a comparable home security system. Local permit fees may be required. Satisfactory credit history required. Additional fees required for some services. All relocation credits are only valid toward installation charge of new equipment. Credits may not be applied for any other purpose. Amount of credit is based on length of tenure with ADT; 6-11 months with ADT yields a credit of $100; 12–23 months with ADT yields a credit of $249; 24 months or longer with ADT qualifies you for the special Mover’s Offer. Maximum allowable discount is $349 on any ADT Traditional monitoring service level and $399 on any ADT Pulse service level. 25% discount on valid on installation amounts up to $1,600 (maximum discount not to exceed $400). Total discount not to exceed $749 for Traditional monitoring service level or $799 for an ADT Pulse service level. Offer not applicable to system/services purchased from ADT Authorized Dealer(s). Does not include one-time $25 communication connection fee. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $35.99 per month, including QSP. In California, 24-month monitoring contract required from $35.99 per month, including QSP (24-month total from $863.76). System to remain property of ADT. Prices and offer subject to change. Prices may vary by market. Some insurance companies offer discounts on homeowner’s insurance. Please consult your insurance company.

Source: ADT.com

What They Mean

ADT will let you move and they MIGHT give you a credit to cover some of the costs, but more than likely you will come out of pocket.

    • Been with ADT for 6-11 months? You MIGHT get a $100 credit toward the cost of your move.
    • 12-23 months? You MIGHT get a credit of $249 toward your move.
    • Been with ADT longer than 24 months? You MIGHT qualify for the shangri-la of ADT relocation offers, The Mover’s Offer. DUM DUM DUUUMMMM!

To get the Mover’s Offer guarantee you must meet the following criteria.

1. Held an ADT contract for at least two years that was maintained in good standing.
2. The contract can be active or expired so long as it hasn’t been expired for more than 2 years.
3. Be willing to sign a new 36-month agreement (24-month in CA) at the new rate.
4. Be willing to go through another credit check and pass.
5. Oh and if you purchased through an authorized reseller you are out of luck. This deal is for ADT direct customers only.

If you do meet the criteria above, you will get a discount of $349 on any monitoring service level and a 25% discount on installation so long as that discount doesn’t exceed $400. The bottom line? The Mover’s Offer will provide a maximum discount of $749 for ADT contracts and $799 for ADT Pulse contracts.

 

CPI Security’s Moving Policy

What They Say

If moving within CPI service area:

CPI will install a security system at the new location based on the current promotional offering. Additional devices beyond those included in the offer may be purchased. An additional fee will be charged if the customer has satisfied less than 24 months.

A default fee of 75% of the remaining agreement (Contract Termination Charge) will be assessed for the remainder of contract terms if customer does not keep CPI at their new location if contract terms have not been fulfilled.

If moving outside of CPI service area:

If the new homeowners at the customer’s residence elect to sign with CPI, the customer is absolved from the remainder of agreement. Otherwise, the customer will be charged a Contract Termination Charge of 75% of the remaining agreement if contract terms have not been fulfilled.

Source: CPISECURITY.COM

What They Mean

This one’s pretty cut and dry. If you move to an area that they cover (Southeast Region of the US), they will install a new system and you will pay for it. Your fee will be even higher if you move within 24 months of signing the contract.

If you move to an area they do not cover you must either:

A. Talk the new homeowner into taking over your contract.

B. Buyout your contract at 75% of its remaining value.

Let’s do some math magic. Let’s say your contract is 36 months and you move to Colorado a year into your contract. Let’s say you had the basic $29.95 per month contract. The remaining contract value is $718.80 (29.95 x 24). You pay 75% or $539.10 to get out of the contract. Get it? Got it? Good.

 

Frontpoint’s Moving Policy

What They Say

Frontpoint won’t charge you anything to move! We designed our wireless system to be flexible, for easy moves. Simply call our Customer Support line to request a free moving kit. We’ll send you a box and instructions to make moving your system simple. It’s really easy to remove the sensors from around your house, unplug the Control Panel and you are set to go. Once in your new home, give us a call to re-activate the system and your new home is protected. No extra fee.

Source: Frontpoint.com

What They Mean

Moving is free and they will help you do it by sending you a free Mover’s Kit.

 

LifeShield’s Moving Policy

What They Say

All the LifeShield components are portable and can easily be set up and configured in your new place. If your new home happens to be larger than your current home, you can just order more sensors or cameras and install them yourself to make sure you’re protected.

All the LifeShield components are portable and can easily be set up and configured in your new place. If your new home happens to be larger than your current home, you can just order more sensors or cameras to make sure you’re protected.

Source: LifeShield.com

What They Mean

Relocating with LifeShield is free.

 

Link Interactive’s Moving Policy

What They Say

Moving Policy-

There is absolutely no charge. All of our components are wireless so it is very easy to move. Just update us with your address so we are sure to monitor the correct address.

What They Mean

They will let you move for free without penalty.

 

LiveWatch’s Moving Policy

What They Say

Can I take my system with me if I move to a new home?

Yes. As a wireless system, Plug&Protect is completely portable. Just take the devices down from your old home, then place them in your new home.

Is there a termination fee if I cancel my LiveWatch monitoring & service plan?

There’s no termination fee for canceling any LiveWatch monitoring & service plan at any time. If you cancel within a year, you’re also eligible for a full refund on your equipment.

What They Mean

Not only is it free to move, but it’s easy to cancel as well.

 

Monitronics’s Moving Policy

What They Say

Q: I’m moving soon. What happens to my alarm monitoring service?

A: Monitronics has a flexible move program to fit our customers’ needs. Find the option that works best for you:

Transfer your service to your new home by taking advantage of Monitronics’ Free Move Program.

Arrange for the incoming homeowner to take over your current system and contract.

Transfer your contract to someone else.

Pay off the remaining balance.

Source: Monitronics.com

What They Mean

They will move you for free. However, depending upon what type of equipment you have, you may be able to move the equipment or you may need new equipment.

 

Protect America’s Moving Policy

What They Say

Protect America customers that relocate already have a moving kit. This was include in the initial home security packaging and allows for easy transportation of the Simon XT wireless home security platform. Without assistance, customers can uninstall their wireless home alarm systems for use at another location. If issues arise, trained technicians from Protect America are waiting to provide the appropriate assistance.

Source: ProtectAmerica.com

What They Mean

Protect America will let you move for free. Save the original packaging as it includes a mover’s kit.

 

SimpliSafe’s Moving Policy

What They Say

Easy to take with you when you move to your next dream house (or leave the suburbs for the city).

Source: SimpliSafe.com

What They Mean

You can move at any time for free. As SimpliSafe is a no contract option, you can even cancel if you prefer.

 

Vector’s Moving Policy

What They Say

Vector Security, we offer a free home automation package and percentage discount off additional devices to customers who are relocating. Your existing system remains installed in your current home. Contact your security provider at least eight weeks before your move. This will give you both ample time to coordinate logistics. No home is move-in ready without a home security system! Be protected from night one by squared everything away before the move.

Source: VectorSecurity.com

What They Mean

I’m not sure but multiple user reviews state moving is expensive. If you move to an area not covered by Vector you will be asked to buyout your remaining contract value. If you move to a new area and take the system with you, more than likely you will come out of pocket.

 

Vivint’s

What They Say

Vivint is proud to offer a program that allows you to take your peace of mind with you to your new home* (subject to availability). Your monthly rate will remain the same (local tax rates and fees may apply), unless there is a need for additional services.

Schedule an appointment with one of our expert Customer Loyalty Representatives by calling 1-800-216-5232 ext. 5025.

If you have been a customer for at least a year and you sign a new agreement for your new residence, the moving fee will be waived. If you choose to remain under your current agreement, you will be charged a $99 Move Fee. If you have been a customer for less than a year, a $99 Move Fee will be charged. Vivint will provide you with a “like for like” system in your new residence, meaning we will provide the same type of alarm panel and number of protection points. Additional charges will apply for upgraded equipment or additional points of protection.

Referral

If the new owners of your home are interested in activating a Vivint system, you could be eligible to receive a referral credit.

Source: Vivint.com

What They Mean

The cost depends upon how long you’ve been a customer.

  • Been a customer for 12 months+? If you sign a new contract with Vivint, you can move for no cost.
  • Been a customer for 12 months+ but DON’T want to sign a new contract? Moving will cost $99.
  • Been a customer for less than 12 months? Moving will cost $99.