Frontpoint vs Protect America

Frontpoint vs Protect America Home Security Review

Frontpoint
VS.
Protect America

A Side-By-Side Comparison

Frontpoint & Protect America Home Security Features Compared

ENTRY LEVEL PRICING:

The entry level monitoring plan for Frontpoint starts at $34.99, Protect America offers a $19.99 per month package. The difference is that all of Frontpoint’s packages are cellular where Protect America offers landline and broadband monitoring. The entry level price of $19.99 is for a landline monitoring package. If you have an existing landline, this is a fairly good deal for home security. Upgrading to a cellular connection through Protect America will bump that entry level price to $41.99.

SECURITY FEATURES:

These two companies offer many of the same features. They both offer 24/7 monitoring for burglaries and fire. They both support medical dispatch for emergencies and they both use a monitoring center that is UL listed. The difference here is that Frontpoint includes all of this for free where Protect America has an additional monthly fee for fire protection.

INTERACTIVE FEATURES:

Both Frontpoint and Protect America have the ability to provide interactive security monitoring as well. They both have mobile apps, text alerts, email alerts, and the option to remotely arm and disarm your system. They both offer home automation including the ability to automate lights, locks, thermostats, and small appliances.

SUPPORT AND SALES FEATURES:

The similarities between these two companies start to differ more when it comes to support but the way they approach the sales process is similar. Both companies use online/phone sales as opposed to door-to-door sales. And both companies use DIY installation.

Frontpoint and Protect America Basic Features Compared

Beyond the fact that Protect American starts with landline monitoring and Frontpoint with cellular, there is one other major difference to note when comparing packages. Frontpoint charges more monthly for more service. This means that the basic package includes monitoring while the advanced packages add in features like mobile app access and home security cameras. On the other hand, Protect America’s packages get more expensive because they add more equipment. In theory, you can get the same service from the base package as you can their premium package but you will see that the more expensive package comes with more equipment.


Compare Home Security Systems Side-By-Side
Frontpoint Icon Protect America Icon

Entry Level Price Per Month

$34.99 $19.99

Entry Level Price with Cellular Monitoring

$34.99 $41.99

Installation Method

DIY DIY with Option For Professional

Equipment Warranty

3 years Limited Lifetime

Minimum Contract Term

12 Months 36 months

Monthly Rate Locked for the Contract Term?

fp-rate-lock pa-rate-lock

Entry Level Equipment Fee

$99 $0

Control Panel Has Battery Backup?

fp-battery-backup pa-battery-backup

Touchscreen Control Panel

Upgrade Upgrade

Two-way Audio

fp-two-way Yes - Only on landline

Apps For:

iPhone, iPad, Android, Blackberry, Windows, Apple Watch, Pebble, Fire TV, Apple TV iPhone, iPad, and iPod touch, Android

Web Portal for System Control

fp-web-portal pa-web-portal

Event History Log

fp-history pa-event-history

Move For Free?

fp-move-free pa-move-free

Return Period

30 Days Risk Free 14 Days

Restocking Fee

fp-restocking pa-restocking

BBB Rating

A+ A-

Number of BBB Complaints in Last 3 Years

57 398

Possible Discount on Insurance

fp-yes pa-insurance

Service Area

US, Canada US, Canada

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Frontpoint and Protect America Monitoring Plans Compared


Lowest and Medium Priced Plans Compared
Frontpoint Icon Protect America Icon Frontpoint Icon Protect America Icon

Entry Phone Number

855-903-7512 800-657-2717 855-903-7512 800-657-2717

Package Name

Protection Plan Copper Interactive Plan Bronze

Monthly Monitoring Fee

$34.99 $19.99 $44.99 $35.99

Monitoring Method

Cellular Landline. Upgrade to Broadband or Cellular for $41.99 Cellular Landline. Upgrade to Broadband or Cellular for $47.99

Police Dispatch

fp-entry-police 20-pa-police fp-mid-police pa-40-yes-generic

Fire Dispatch

fp-entry-fire $9.99/Month fp-mid-fire $9.99 / month

Carbon Monoxide Monitoring

image-fp-entry-carbon 20-pa-carbon fp-mid-fire pa-40-yes-generic

Monitoring for Leaks and Flooding

fp-entry-flood 20-pa-water-leak fp-mid-flood pa-40-water-leak

Contract Length

12-36 Months 36 months 12-36 Months 36 months

Activation or Installation Fee

$0 Self Installation or Fee Based Professional Installation $0 or Optional Fee Based Installation $0 Self Installation or Fee Based Professional Installation Choose Professional Installation for $199 or install yourself for free

Equipment Cost

$99+ Free $99+ $0

Control Panel

Included Included Included Included

Two-Way Audio

fp-entry-two-way Landline Only fp-mid-two-way Landline Only

Motion Detectors Included

Custom 1 Custom 1

Door/Window Sensors Included

Custom 3 Custom 6

Access to Mobile App

fp-entry-mobile-app Broadband or Cellular Only fp-mid-mobile-app Broadband or Cellular Only

Keychain Remote

Custom 20-pa-keychain Custom pa-40-keychain

Other Equipment

Custom 20-pa-other Custom 1 yard sign, 3 security stickers

Crash & Smash or Redundant Protection

fp-entry-crash 20-pa-crash fp-mid-crash pa-40-crash

Email and Text Alerts

fp-entry-text Broadband or Cellular Only fp-mid-text Broadband or Cellular Only

Remote Access and Mobile app Control

fp-entry-remote-control Broadband or Cellular Only fp-mid-remote Broadband or Cellular

Light Automation

fp-entry-light Broadband or Cellular Only fp-mid-light Broadband or Cellular

Geolocation Services

fp-entry-geo No fp-mid-geo No

Video Surveillance Features

fp-entry-video $9.99 / Month fp-mid-live-video $9.99 / Month

Door Lock Automation

fp-entry-lock-smart Broadband or Cellular Only fp-mid-smart-lock Broadband or Cellular

Smart Thermostat Access

fp-entry-thermostat-smart Broadband or Cellular Only fp-mid-smart-energy Broadband or Cellular

Premium Plans Compared
Frontpoint Icon Protect America Icon

Entry Phone Number

855-903-7512 800-657-2717

Package Name

Ultimate Plan Platinum

Monthly Monitoring Fee

$49.99 $42.99

Monitoring Method

Cellular Landline. Upgrade to Broadband or Cellular for $54.99

Police Dispatch

fp-top-yes pa-41-police

Fire Dispatch

fp-top-yes $9.99 / month

Carbon Monoxide Monitoring

fp-top-yes pa-41-carbon

Monitoring for Leaks and Flooding

fp-top-yes pa-41-water-leak

Contract Length

12-36 Months 36 months

Activation or Installation Fee

$0 Self Installation or Fee Based Professional Installation Choose Professional Installation for $199 or install yourself for free

Equipment Cost

$99+ $0

Control Panel

Included pa-41-control

Two-Way Voice

fp-top-two-way Landline Only

Motion Detectors Included

Custom Custom

Door/Window Sensors Included

Custom 14

Access to Mobile App

fp-top-yes Broadband or Cellular Only

Keychain Remote

Custom Not Included

Other Equipment

Custom 1 yard sign, 3 security stickers

Crash & Smash or Redundant Protection

fp-top-yes Not Included

Email and Text Alerts

fp-top-yes Broadband or Cellular Only

Remote Access and Mobile app Control

fp-top-yes Broadband or Cellular Only

Light Automation

fp-top-yes Broadband or Cellular Only

Geolocation Services

fp-top-yes No

Live Video Streaming

fp-top-yes $9.99 / Month

Motion Activated Video Recording

fp-top-yes $9.99 / Month

Door Lock Automation

fp-top-yes Broadband or Cellular Only

Smart Thermostat Access

fp-top-yes Broadband or Cellular Only

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Frontpoint vs Protect America Home Security Equipment

Both companies use 100% wireless equipment to support their DIY installation model though what they offer differs slightly.

First of all, both Frontpoint and Protect America offer equipment discounts to lower your upfront cost. Protect America requires a contract length of 36 months and offers free equipment with a new contract. Frontpoint has the option of signing a contract for 36 months as well. If you sign for 36 months you may receive an equipment discount reducing your entry level equipment fee down to $99. However, you can sign a contract with Frontpoint for 12 Months. If you sign the shorter contract, you will not be eligible for an equipment discount. Also renters are not eligible for the discount. The discount is only open to eligible homeowners though both systems work well for renters and homeowners.

The introductory credits only extend so far at which point you will pay the full retail cost of any added security devices.

Finally, another difference is reflected in the equipment warranty. Frontpoint Security provides a 3 years equipment warranty where Protect America offers a Limited Lifetime warranty that stays in place so long as you are a paying customer in good standing.


Compare Home Security Systems Side-By-Side
Frontpoint Icon Protect America Icon

Keypad / Cost

$79.99 Yes / Cost Unknown

Option to Purchase An Extra Siren

Motion Detectors / Cost

$64.99 $125

Is motion detector pet immune?

fp-pet-immune pa-pet-immune

Glass Break Detectors / Cost

$74.99 $99.99

Keychain Remote or Key Fob / Cost

$29.99 $49.50

Wearable Panic Pendant / Cost

$39.99 Yes / Cost Unknown

Door and Window Sensors / Cost

$32.99 Increases Monthly Fee

Recessed Door Sensor / Cost

$42.99 Yes / Cost Unknown

Garage Door Sensor or Tilt Sensor / Cost

$44.99 Yes / Cost Unknown

Smoke Detector / Cost

$64.99 $99.99

Carbon Monoxide Sensor / Cost

$89.99 Yes / Cost Unknown

Heat Sensor / Cost

Included in Smoke Detector Included in motion detector

Freeze Sensor / Cost

$44.99 Yes / Cost Unknown

Water and Flood Sensor / Cost

$44.99 $44.99

Entry Level Indoor Camera / Cost

$129.99 Yes / Cost Unknown

Indoor Pan and Tilt Camera / Cost

$279.99 $199.99

Outdoor Camera / Cost

$399.99 pa-outdoor-camera

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