ADT Vivint

ADT vs Vivint Home Security

Vivint home security
VS.
ADT

A Side-By-Side Comparison

Vivint and ADT Home Security Features Compared

ENTRY LEVEL PRICING:

Although buying a home security system shouldn’t necessarily come down to price, price does matter. ADT Pulse’s entry-level plan, Remote Arm, costs $47.99 a month. It’s slightly cheaper than Vivint’s Smart Protect, which costs $53.99 a month. With the plan, you get mobile app control of your system, cellular and broadband monitoring, and email/text notifications with ADT. Vivint offers the same things, but also provides premium equipment with the entry-level option including a touchscreen panel. So though Vivint costs slightly more, it also does more.

When looking at the entry-level pricing, it’s also important to consider the cost of installation and equipment. Vivint wins when it comes to lower up-front fees in all of their packages.

SECURITY FEATURES COMPARED:

There’s not much difference between the security features offered by ADT and Vivint. Both give you 24/7 monitoring by a qualified monitoring center. You also get fire and carbon monoxide monitoring, if you have the right equipment installed. And, with the right package and equipment, you can get video monitoring from ADT or Vivint. Finally, a mobile app gives you access to live video feed with either company.

From a protection standpoint, the two companies are very similar. In addition to the similarities described above, they both use multiple UL listed monitoring facilities to back their alarms and they both work in multiple locations throughout the US.

INTERACTIVE FEATURES COMPARED:

ALERTS:

Vivint was created as a combination home automation/home security solution. All of Vivint’s packages come with mobile app control of your system, giving you the ability to remotely arm and disarm your system, as well as receive alerts. Those alerts can be related to the status of any connected sensor or a breach in your home’s security.

ADT Pulse also integrates home automation with home security, but not in their entry-level package. The Remote Arm package allows you to arm and disarm your system with the app or website portal. They also maintain several mobile apps including the original app, Pulse, and Voice.

SMART HOME AUTOMATION:

Despite the fact that the entry packages in both systems don’t include smart home services, both Vivint and ADT work with third party home automation devices as well as their own smart home services if you are willing to bump up to a more expensive plan.

Meanwhile, ADT also works with Amazon Alexa and Nest. It integrates with the Ring Video Doorbell and Z-Wave devices as well. With its Echo and Google Home integrations, you can have voice control over your Vivint security system from anywhere in your home. Directly through Vivint, you can also automate your locks, thermostats, and lights. They also offer video monitoring using home security cameras and their own doorbell camera.

Meanwhile, ADT also works with Amazon Echo, Nest, and Z-Wave devices. However, ADT warns that not all Z-Wave devices will work well with the system. There is a short list of approved devices, limiting your options. If you don’t want to use third-party devices, you can certainly use ADT’s equipment. They have everything you need to automate your home’s lights, locks, and temperature and they offer both indoor and outdoor home security cameras.

Overall, Vivint has a stronger home automation game. Vivint Sky, the control panel offered by Vivint, is built specifically for home automation. Also, they don’t rely on third-party partnership in order to offer home automation equipment as they manufacture their own. They have the Vivint Element smart thermostat, Vivint Ping security camera, and the Vivint Doorbell camera.

SUPPORT AND SALES FEATURES:

As far as sales tactics go, both companies are pretty pushy. My personal experience was that ADT was more pushy and less helpful over the phone. Keep in mind that they both use in-home salespeople and when you are on the phone with a sales rep, their ultimate goal is to set an appointment and to get someone into your home. Though I entertained them on the phone, I didn’t allow either company to visit. I find in-home sales to be a little invasive and uncomfortable. I’ve found that I’m pushed into deals that I don’t necessarily want to make. And who really wants to be forced into a long commitment? After all, the contract length of ADT is 36 months. And that’s rather customer-friendly compared to Vivint’s 48 month minimum.

Besides my personal feelings, there are too many variables here to make a recommendation even if I did set an in-home appointment. I could call back into both companies right now, talk to different reps, and have a completely different experience. And it would be no different with an in-home sales rep. The experience will vary greatly depending upon who they send. And with that said, that is another difference between these two companies. Where Vivint has their own team, ADT may be sold direct or through an authorized reseller. If you choose a reseller, make sure you research them individually as not all resellers are created equal.

ADT and Vivint Basic Features Compared


Compare Home Security Systems Side-By-Side
ADT Pulse Vivint home security

Entry Level Price Per Month

$47.99 $39.99

Entry Level Price with Cellular Monitoring

$47.99 $39.99

Installation Method

Professional Professional

Equipment Warranty

90 Days Limited Lifetime

Minimum Contract Term

36 months or 24 months in California 48 Months

Monthly Rate Locked for the Contract Term?

vivint-rate-lock

Entry Level Equipment Fee

$99 Included

Control Panel Has Battery Backup?

adt-battery vivint-yes-gen

Touchscreen Control Panel

Upgrade vivint-yes-gen

Two-way Audio

vivint-yes-gen

Apps For:

iPhone, iPad, Android iPhone, iPad, Android, Blackberry

Web Portal for System Control

vivint-yes-gen

Event History Log

vivint-yes-gen

Move For Free?

Restrictions Apply vivint-move

Return Period

3 Days / Restrictions Apply 3 days in the US though some states and situations vary

Restocking Fee

Unknown vivint-restock

BBB Rating

A+ B-

Number of BBB Complaints in Last 3 Years

4421 3486

Possible Discount on Insurance

adt-insurance vivint-yes-gen

Service Area

US and Multiple Global Locations US, Canada, Puerto Rico, and New Zealand.

ADT Pulse and Vivint Monitoring Plans Compared


Lowest and Medium Priced Plans Compared
ADT Pulse Vivint home security ADT Pulse Vivint home security

Entry Phone Number

800-205-8959 1-888-605-5478 800-205-8959 1-888-605-5478

Package Name

Remote Arm Smart Protect Live Video Smart Control

Monthly Monitoring Fee

$47.99 $53.99 $55.99 $60.99

Monitoring Method

System uses broadband service for remote control of the system. For burglary/fire/CO monitoring, ADT uses landline and/or cellular.  Cellular System uses broadband service for remote control of the system. For burglary/fire/CO monitoring, ADT uses landline and/or cellular. Cellular

Police Dispatch

adt-40-yes  vivint-50-police adt-50-yes vivint-60-police

Fire Dispatch

adt-40-yes  vivint-50-fire adt-50-yes vivint-60-fire

Carbon Monoxide Monitoring

adt-40-yes vivint-50-carbon adt-50-yes vivint-60-carbon

Monitoring for Leaks and Flooding

adt-40-yes vivint-50-leaks adt-50-yes vivint-60-leaks

Contract Length

36 months 48-60 Months 36 Months 48-60 Months

Activation or Installation Fee

$25+  $199.00 $424+ $199.00

Equipment Cost

$99+ NA $449+ NA

Control Panel

Included Included Included Included

Two-Way Audio

Included Included Included Included

Motion Detectors Included

Custom  1 Custom 1

Door/Window Sensors Included

Custom  3 Custom 3

Access to Mobile App

adt-40-yes vivint-50-mobile adt-50-yes vivint-60-mobile

Keychain Remote

Custom  1 Custom  1

Other Equipment

Custom  2 Extra Points Toward Equipment, 1 Yard Sign  Custom  4 Points Toward Security Equipment

Crash & Smash or Redundant Protection

adt-45-crash vivint-50-crash adt-50-crash vivint-60-crash

Email and Text Alerts

adt-40-yes vivint-50-email adt-50-alerts vivint-60-email

Remote Access and Mobile app Control

adt-45-remote vivint-50-remote adt-50-app vivint-60-remote

Light Automation

adt-45-light vivint-50-no-gen adt-50-light 1 or More Smart Home Services

Geolocation Services

adt-45-geo vivint-50-no-gen adt-50-geo

Video Surveillance Features

adt-45-live vivint-50-no-gen adt-50-motion 1 or More Smart Home Services

Door Lock Automation

adt-45-locks vivint-50-no-gen adt-50-locks 1 or More Smart Home Services

Smart Thermostat Access

adt-45-energy vivint-50-no-gen adt-50-energy 1 or More Smart Home Services

Premium Plans Compared
ADT Pulse Vivint home security

Entry Phone Number

 800-205-8959 1-888-605-5478

Package Name

Live Video Smart Complete

Monthly Monitoring Fee

$55.99 $69.99

Monitoring Method

System uses broadband service for remote control of the system. For burglary/fire/CO monitoring, ADT uses landline and/or cellular. Cellular

Police Dispatch

adt-50-yes vivint-65-police

Fire Dispatch

adt-50-yes vivint-65-fire

Carbon Monoxide Monitoring

adt-50-yes vivint-65-carbon

Monitoring for Leaks and Flooding

adt-50-yes vivint-65-leaks

Contract Length

36 Months 48-60 Months

Activation or Installation Fee

$424+ $199.00

Equipment Cost

$449+ NA

Control Panel

Included Included

Two-Way Voice

Included Included

Motion Detectors Included

Custom 1

Door/Window Sensors Included

Custom 3

Access to Mobile App

adt-50-yes vivint-65-app

Keychain Remote

Custom 1

Other Equipment

Custom 1 Smoke Detector, 1 Yard Sign, and 3 Smart Home Services

Crash & Smash or Redundant Protection

adt-50-crash vivint-65-crash

Email and Text Alerts

adt-50-alerts vivint-65-email

Remote Access and Mobile app Control

adt-50-app vivint-65-remote

Light Automation

adt-50-light Choice of 3 Smart Home Services

Geolocation Services

adt-50-geo vivint-65-geo

Live Video Streaming

adt-50-live Choice of 3 Smart Home Services

Motion Activated Video Recording

adt-50-motion Choice of 3 Smart Home Services

Door Lock Automation

adt-50-locks Choice of 3 Smart Home Services

Smart Thermostat Access

adt-50-energy Choice of 3 Smart Home Services

ADT and Vivint Home Security Equipment Compared

It’s difficult to compare ADT’s equipment to Vivint’s because ADT is pretty secretive about their pricing. There’s no basis for an individual price comparison, but it is worth noting that Vivint doesn’t have any equipment fees at the start of your contract, but ADT does. The only other basis for comparison is looks. And just going off of looks and style, Vivint seems to have an advantage. The equipment looks more modern and stylish.

Compare Home Security Systems Side-By-Side
Vivint home security ADT Pulse

Keypad / Cost

NA Yes / Cost Unknown

Option to Purchase An Extra Siren

NA Yes / Cost Unknown

Motion Detectors / Cost

$120 Yes / Cost Unknown

Is motion detector pet immune?

vivint-yes-gen adt-pet

Glass Break Detectors / Cost

$120 Yes / Cost Unknown

Keychain Remote or Key Fob / Cost

$60 Yes / Cost Unknown

Wearable Panic Pendant / Cost

Yes / Cost Unknown Yes / Cost Unknown

Door and Window Sensors / Cost

$60 Yes / Cost Unknown

Recessed Door Sensor / Cost

$60 Yes / Cost Unknown

Garage Door Sensor or Tilt Sensor / Cost

Yes / Cost Unknown Yes / Cost Unknown

Smoke Detector / Cost

$120 Yes / Cost Unknown

Carbon Monoxide Sensor / Cost

$120 Yes / Cost Unknown

Heat Sensor / Cost

Yes / Cost Unknown Yes / Cost Unknown

Freeze Sensor / Cost

Yes / Cost Unknown Yes / Cost Unknown

Water and Flood Sensor / Cost

Yes / Cost Unknown Yes / Cost Unknown

Entry Level Indoor Camera / Cost

$149 Yes / Cost Unknown

Indoor Pan and Tilt Camera / Cost

$199 Yes / Cost Unknown

Outdoor Camera / Cost

Yes / Cost Unknown Yes / Cost Unknown